8861 Three Chimneys Drive E.
901-921-2292 (Between 9 a.m. and 4:30 p.m. ET)
Pink Ribbon Marketplace currently ships to the 50 US States, Canada, Australia and England. International orders to other countries will be shipped upon personal request.
Please allow 2-3 days to process your order, during peak seasons such as October (Breast Cancer Awareness Month), processing times may take 1-2 days longer. Orders recieved after 3 p.m. will be processed on the following business day.
Please allow 7-10 postal working days for delivery for USPS parcel post shipping and 2-5 postal postal working days for Priority Mail once your item has been mailed. If your merchandise is needed sooner we recommend you select the Priority Mail option or call for upgraded shipping via Fed Ex.
All items are shipped out USPS. Charges are based on the total amount of your item and will be calculated at the time of check out. OVERSIZE PACKAGES/WEIGHT ORDERS: If our shipping costs exceed our shipping charges posted online or in the catalog, extra charges will be applied to the original payment source.If you have a special circumstance and need your item shipped immediately or need your package by a certain date please contact us or make note in the memo section of your order and we will be happy to accomodate any request you have by shipping via another carrier if needed.
All USPS Priority Mail orders placed will recieve an email tracking number as soon as the package ships out. If your package is sent First Class and desires a tracking number, please contact us via e-mail: email@example.com or phone and we will be happy to accomodate your request.
Shipping insurance is OPTIONAL, but recommended. Once items are shipped we are not responsible for postal loss, delays or damage if it is not insured. If insurance is needed, please indicate that upon check out and we will be happy to adjust your purchase order and add it for the amount valued.
Please NOTE that Tennessee residents will be charged 9.75% state sales tax. All other states are exempt from taxes.
If the availability or an item on our store site is not currently available, please e-mail or call us. We will be happy to place a special order for you at no additional charge if that item is available through our vendors
Regular priced merchandise may be returned within 5 days of receipt goods. Once an order is placed it may not be altered or cancelled. A phone authorization number must be obtained by calling us prior to the return of any merchandise. Merchandise returned without an authorization number will not be accepted. A full refund less shipping charges and a 25% restocking fee will be applied for retail purchases. Pink Ribbon Marketplace will accept responsibility for the return shipping charges for broken or incorrect products sent out if notified within the 5 day time period. **Any items that have been marked on sale, final clearance or wholesale priced are not returnable or refundable. PLEASE NOTE: If proper processing time and shipping time is not taken into consideration and merchandise is received after an event NO refunds or returns will be allowed. We will make every effort to ship any order overnight or express if the customer makes us aware. We do strive for providing great customer service, but cannot return or refund merchandise if the customer does not allow proper processing or delivery timeframes. Thank you and we appreciate your business.
Our return address is:
Pink Ribbon Marketplace
8861 Three Chimneys Drive E.
Germantown, TN 38183